Error Code C-72
Water not draining from steam system within expected time
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: C-72
What This Means
Ground wire disconnected from steam generator; Pump motor failure; Faulty water level sensor; Blocked drain line
What actually causes this:
Failed drain pump, disconnected ground wire, or blocked drain line
First Thing to Check
Verify ground wire is connected to steam generator and check for visible drain blockage
Parts Involved
How to Fix
- 1
Check ground wire connection on steam generator
- 2
Check pump motor operation and wire connections
- 3
Verify water level sensor functionality
- 4
Check for blockages in drain system
This Error Applies To
Samsung DOP36M86DL Series Ovens & Ranges (2017) (2017–present)
Related Error Codes
PCB internal temperature sensor is open circuit
Steam temperature sensor is open or short circuit
Touch screen panel is not communicating with main control board
Touch control panel or keypad is not responding properly
Meat temperature probe has short circuit or is not functioning
PCB internal temperature sensor is short circuit or PCB is overheating
Door lock mechanism is not responding to lock/unlock commands
Main control board cannot communicate with sub board due to disconnection