Samsung Ovens & Ranges

Error Code C-72

Drain system failed to remove water after operation

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-72

What This Means

Failed drain pump; Clogged drain path or filter; Water level sensor malfunction; Ground wire disconnection on steam generator; Pump motor not operating

What actually causes this:

Blocked drain pump, failed pump motor, or water level sensor malfunction

First Thing to Check

Verify pump motor runs and check for blockages in drain path

Parts Involved

Drain PumpWater Level SensorPump MotorMain PCB

How to Fix

  1. 1

    Check the ground wire on the steam generator

  2. 2

    Check the pump motor operation and wire connection

  3. 3

    Test water level sensor response

  4. 4

    Verify drain pump voltage and operation

This Error Applies To

Samsung DOP36M94DL Series Ovens & Ranges

Service manual exact match: DOP48M96DL*Service manual exact match: DOP36M94DL*

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