Samsung Ovens & Ranges2013–present

Error Code E-tE

Touch control panel is not communicating with sub board

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: E-tE

What This Means

Loose or disconnected TE201 connector; Damaged touch glass communication wire; Sub PCB failure; Short circuit in connector

What actually causes this:

Loose connector, broken wire, or PCB failure

First Thing to Check

Verify TE201 connector on sub PCB is fully connected to touch glass

Parts Involved

Sub PCB TE201 connectorTouch glass harnessTouch glass assemblyControl PCB assembly

How to Fix

  1. 1

    Disconnect power

  2. 2

    Check TE201 connector on sub PCB is fully inserted

  3. 3

    Verify harness is properly connected to touch glass

  4. 4

    Inspect connector pins for damage or bending

  5. 5

    Test for short circuit between connector pins

This Error Applies To

Samsung NE58F9710W Series Ovens & Ranges (2013) (2013–present)

Service manual exact match: NE58K9500SGService manual exact match: NE58F9710WSService manual exact match: FER710DRSService manual exact match: NE58F9710WS/AA

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