Samsung Ovens & Ranges2013–present

Error Code E-24

Oven temperature is dangerously high

Moderate

Address soon - your appliance may not work properly

Also displayed as: E-24

What This Means

Oven sensor malfunction; Broil, bake, or convection heater failure; Main PCB relay failure; Harness disconnection; Temperature sensor resistance out of range

What actually causes this:

Temperature sensor failure or heating element stuck on

First Thing to Check

Measure oven sensor resistance - should be 1000 ohms at room temperature

Parts Involved

Sensor-ThermistorBroil HeaterBake HeaterConvection HeaterMain PCBHarness connectors

How to Fix

  1. 1

    Disconnect power and open back cover

  2. 2

    Disconnect sensor harness from control

  3. 3

    Measure sensor resistance at room temperature (should be ~1000Ω)

  4. 4

    Check broil, bake, and convection heater resistance

  5. 5

    Check DLB relay and heater relays on Main PCB

  6. 6

    Check harness connections to sub PCB

  7. 7

    Verify oven sensor connector on main PCB

  8. 8

    Monitor beeping (10 beeps indicates E-24 condition)

This Error Applies To

Samsung NE58F9710W Series Ovens & Ranges (2013) (2013–present)

Service manual exact match: NE58K9500SGService manual exact match: NE58F9710WSService manual exact match: FER710DRSService manual exact match: NE58F9710WS/AA

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