Samsung Ovens & Ranges2019–present

Error Code C-d1

Door locking failure - Door lock motor or switch malfunction

Moderate

Address soon - your appliance may not work properly

What This Means

Door lock motor not functioning; Door lock switch malfunction; Harness disconnected or loose; Main PCB relay failure

How to Fix

  1. 1

    Disconnect power and open back cover

  2. 2

    Check if harness has been properly connected with door lock switch and motor

  3. 3

    Check if door lock motor is normal by measuring resistance (should read 14.5-17.5 ohms at room temperature)

  4. 4

    Measure voltage of connector on harness linked with door lock motor (should read AC 120V during operation)

  5. 5

    Check if door locking switch is working normally

  6. 6

    Measure resistance of CNS300 connector on Main PCB (COM: orange, NO: brown)

  7. 7

    Replace micro switch or lock motor if defective

  8. 8

    Replace main PCB if relay or pattern damaged

This Error Applies To

Samsung NE59J3420S Series Ovens & Ranges (2019) (2019–present)

Service manual exact match: NE59*432***Service manual exact match: NE59J3420SSService manual exact match: NE59M3420SSService manual exact match: NE59J3421Service manual exact match: NE59J3421SS

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