Samsung Ovens & Ranges2021–present

Error Code C-d1

Door lock misaligned or malfunctioning

Moderate

Address soon - your appliance may not work properly

What This Means

Door locking mechanism misaligned; Door lock motor resistance abnormal; Door lock switch failure; Damaged wire harness to door lock

How to Fix

  1. 1

    Disconnect power

  2. 2

    Check door lock motor resistance (1750-1950 ohms at room temperature)

  3. 3

    Measure door lock connector voltage (AC 120V normal)

  4. 4

    Test door lock micro switch (Open infinity ohms, Close 0 ohms)

  5. 5

    Check wire harness connection at CNS300 (Pin 3,4)

  6. 6

    Replace micro switch, lock motor, or main PCB as needed

This Error Applies To

Samsung NE63A6711S Series Ovens & Ranges (2021) (2021–present)

Service manual exact match: NE63A6711S

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