Samsung Ovens & Ranges2024–present

Error Code Cd

Keypad short circuit fault

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: Cd

What This Means

Door latch mechanism stuck; Harness disconnected from latch assembly; Latch motor defective

What actually causes this:

Water damage, loose connector, or damaged keypad cable

First Thing to Check

Disconnect power and inspect keypad connector on Sub-PCB for moisture or corrosion

Parts Involved

Door latch assemblyLatch harnessDoor mechanism

How to Fix

  1. 1

    Check door latch mechanical position

  2. 2

    Check harness connection to door latch

  3. 3

    Verify latch motor operation

This Error Applies To

Samsung NEHWS Series Ovens & Ranges (2024) (2024–present)

Service manual exact match: NEW-WSService manual exact match: NE-HWSService manual exact match: NE-WS

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