Samsung Ovens & Ranges2020–present

Error Code C-d1

Door locking mechanism failure

Moderate

Address soon - your appliance may not work properly

Also displayed as: C-d1

What This Means

Harness not connected with door lock switch and motor; Door lock motor coil resistance abnormal; Insufficient voltage supplied to lock motor; Door locking switch not working

What actually causes this:

Broken door lock motor, disconnected harness, or failed micro switch

First Thing to Check

Measure door lock motor coil resistance (1750-1850Ω at room temperature); check harness connections

Parts Involved

Door lock motorDoor lock switchMicro switchWire harnessMain PCB

How to Fix

  1. 1

    Disconnect power and open back cover

  2. 2

    Check if harness is connected with door lock switch and motor

  3. 3

    Confirm door lock motor resistance is normal (1750-1850Ω at room temperature)

  4. 4

    Measure voltage of connector harness linked with door lock motor (Normal: AC 120V)

  5. 5

    Check if door locking switch is working properly

This Error Applies To

Samsung NV51M9770S Series Ovens & Ranges (2020) (2020–present)

Service manual exact match: NV51M9770SSService manual exact match: DOB30P977SS

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