Samsung Ovens & Ranges2020–present

Error Code C-F2

Display/touch panel communication failure

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: C-F2

What This Means

Touch panel connector not inserted at sub PCB; Ribbon cable disconnected or damaged; Sub PCB failure; Control box failure

What actually causes this:

Loose or damaged ribbon cable connection between touch panel and sub PCB

First Thing to Check

Verify ribbon cable from touch panel is firmly connected to Sub PCB

Parts Involved

Sub PCBTouch panelRibbon cableControl box

How to Fix

  1. 1

    Check if connector of sub PCB has been inserted

  2. 2

    Check if ribbon cable from touch panel is connected normally into Sub PCB

  3. 3

    Verify ribbon cable is not damaged

This Error Applies To

Samsung NV51M9770S Series Ovens & Ranges (2020) (2020–present)

Service manual exact match: NV51M9770SSService manual exact match: DOB30P977SS

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