Samsung Ovens & Ranges2018–present

Error Code C-A2

BLDC motor operation information — cooling fan motor or air intake motor error

Moderate

Address soon - your appliance may not work properly

What This Means

Wire harness disconnected to cooling or air intake motor; Failed BLDC motor (cooling fan or air intake); Failed Sub PCB

How to Fix

  1. 1

    Identify display location: upper = cooling motor issue, lower = air intake motor issue

  2. 2

    Check wire harness connection

  3. 3

    Verify voltage at Sub PBA CN200 pins 1-3 and 4-6: Cooling Fan 10-14VDC, Air Intake Motor 0.4-0.6VDC

  4. 4

    If harness disconnected, reconnect

  5. 5

    Run Self Clean cycle and check status after 2 minutes

  6. 6

    If still failing, replace BLDC motor

  7. 7

    If voltage supply is absent, replace Sub PBA or Main PBA

This Error Applies To

Samsung NX58K7850S Series Ovens & Ranges (2018) (2018–present)

Service manual exact match: NX58K7850SGService manual exact match: NX58J7750SS

Need more help with your Samsung ovens & ranges?