Samsung Ovens & Ranges2023–present

Error Code C-d1

Door lock malfunction – door locking mechanism failed to operate correctly

Moderate

Address soon - your appliance may not work properly

What This Means

Harness to door lock switch or motor disconnected or damaged; Defective door lock motor coil; Faulty door lock micro switch; Missing AC 120V to lock motor during self-clean activation; Defective main PCB relay RY206

How to Fix

  1. 1

    Disconnect power to the range

  2. 2

    Open back cover and check harness connection to door lock switch and motor

  3. 3

    Measure door lock motor coil resistance; expect 1750 to 1950 ohms at room temperature

  4. 4

    Check lock motor switch: open position should read infinity ohms, closed should read 0 ohms

  5. 5

    While activating door lock measure voltage at harness connector to lock motor; expect AC 120V

  6. 6

    Check CNS300 pins 3 and 4 on main PCB; resistance should be infinity at room temperature

  7. 7

    If micro switch or motor is faulty replace as needed

  8. 8

    If main PCB relay RY206 is faulty replace main PCB

This Error Applies To

Samsung NX60A6711 Series Ovens & Ranges (2023) (2023–present)

Service manual exact match: NX60A6711SSService manual exact match: NX60A6711SGService manual exact match: NX60A6711SBService manual exact match: NX60A6711

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