Samsung Ovens & Ranges2023–present

Error Code CtoP

Surface burner knob not in OFF position when self-clean function is initiated

Moderate

Address soon - your appliance may not work properly

What This Means

One or more cooktop knobs left in a non-OFF position; Faulty ignition switch signaling incorrect knob position; PCB reading incorrect knob position due to wiring or switch fault

How to Fix

  1. 1

    Turn all surface burner control knobs fully to the OFF position

  2. 2

    If all knobs are in OFF position and error persists check wire connections between ignition switches and PCB

  3. 3

    Replace the PCB and/or switch ignition as needed

This Error Applies To

Samsung NX60A6711 Series Ovens & Ranges (2023) (2023–present)

Service manual exact match: NX60A6711SSService manual exact match: NX60A6711SGService manual exact match: NX60A6711SBService manual exact match: NX60A6711

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