Samsung Refrigerators

Error Code 23

Condenser fan is not spinning or its sensor is not working.

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 23 (Freezer), c (Fridge)

What This Means

Feedback signal wire is defective; Fan motor wire slipped out or disconnected; Fan motor is defective; Relay malfunction

What actually causes this:

Fan motor wire came loose, dust blocked the fan, or motor burned out.

First Thing to Check

Check if the condenser fan spins and look for dust buildup.

Parts Involved

Condenser Fan MotorDC WHT ConnectorFan feedback wire

How to Fix

  1. 1

    Check voltage between Case Connector DC WHT #14 and #15

  2. 2

    Expected voltage: 7V to 12V

  3. 3

    If outside range, fan motor or wiring is faulty

This Error Applies To

Samsung BRF365200A Series Refrigerators

Service manual exact match: DRF365300AP/DAService manual exact match: BRF365200AP/AA

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