Samsung Refrigerators2017–present

Error Code 62

The FreshZone fan motor isn't spinning properly

Moderate

Address soon - your appliance may not work properly

Also displayed as: 62

What This Means

Feed back signal wire contact failure; Unplugged motor wire harness; Defective fan motor; Fan obstruction preventing rotation

What actually causes this:

The FreshZone fan is blocked or the motor failed

First Thing to Check

Check if the FreshZone compartment is getting cold air

Parts Involved

FreshZone Fan MotorWire HarnessFan Blade Assembly

How to Fix

  1. 1

    1. Check FreshZone fan motor wire connections

  2. 2

    2. Verify fan blade spins freely without obstruction

  3. 3

    3. Measure motor resistance (disconnect first)

  4. 4

    4. Check voltage at fan motor connector — normal: 120V

  5. 5

    5. Replace fan motor if defective

This Error Applies To

Samsung DRZ18980R Series Refrigerators (2017) (2017–present)

Service manual exact match: DRZ18980R/DAService manual exact match: DRZ18980L/DAService manual exact match: DRZ24980R/DAService manual exact match: DRZ24980L/DAService manual exact match: DRZ30980R/DAService manual exact match: DRZ30980L/DAService manual exact match: DRZ30990R/DAService manual exact match: DRR24980R/DA+2 more

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