Error Code 71
The freezer temperature is too warm
Moderate
Address soon - your appliance may not work properly
Also displayed as: 71
What This Means
Door left open for extended time; Defective door seal; Compressor not running or weak cooling; Evaporator icing up or airflow blocked
What actually causes this:
The freezer door has been open too long or the seal isn't working
First Thing to Check
Close the freezer door — check that it seals completely
Parts Involved
How to Fix
- 1
1. Check that freezer door is fully closed and sealed properly
- 2
2. Inspect door gasket for tears or warping
- 3
3. Verify compressor is operating (listen for sound)
- 4
4. Check for ice blockage in evaporator or ducts
- 5
5. Measure freezer temperature with external thermometer
This Error Applies To
Samsung DRZ18980R Series Refrigerators (2017) (2017–present)
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