Samsung Refrigerators2017–present

Error Code 72

The fridge temperature is too warm

Moderate

Address soon - your appliance may not work properly

Also displayed as: 72

What This Means

Door left open for extended time; Defective door seal; Compressor not running or weak cooling; Damper valve stuck closed preventing fridge cooling

What actually causes this:

The fridge door has been open too long or the seal isn't working

First Thing to Check

Close the fridge door — check that it seals completely

Parts Involved

Door SealRefrigerator Temperature SensorDamper ValveCompressor

How to Fix

  1. 1

    1. Check that refrigerator door is fully closed and sealed properly

  2. 2

    2. Inspect door gasket for tears or warping

  3. 3

    3. Verify compressor is operating (listen for sound)

  4. 4

    4. Check damper valve is opening properly

  5. 5

    5. Measure fridge temperature with external thermometer

This Error Applies To

Samsung DRZ18980R Series Refrigerators (2017) (2017–present)

Service manual exact match: DRZ18980R/DAService manual exact match: DRZ18980L/DAService manual exact match: DRZ24980R/DAService manual exact match: DRZ24980L/DAService manual exact match: DRZ30980R/DAService manual exact match: DRZ30980L/DAService manual exact match: DRZ30990R/DAService manual exact match: DRR24980R/DA+2 more

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