Error Code 85
The electrical voltage coming into the refrigerator is too low
Moderate
Address soon - your appliance may not work properly
Also displayed as: 85
What This Means
House electrical voltage is low; Utility power supply problem; Extension cord voltage drop (if used); Loose electrical connection at outlet or refrigerator plug
What actually causes this:
Your home's electrical voltage is running below normal, or there's a loose outlet connection
First Thing to Check
Check that the refrigerator is plugged directly into the wall outlet (not an extension cord)
Parts Involved
How to Fix
- 1
1. Measure AC input voltage at wall outlet — normal: 115V ±10%
- 2
2. Check refrigerator power plug connection is secure
- 3
3. Check power cord for damage
- 4
4. If voltage is below 106V, contact utility company
- 5
5. Do not use extension cord — plug directly into wall outlet
This Error Applies To
Samsung DRZ18980R Series Refrigerators (2017) (2017–present)
Related Error Codes
The fridge temperature sensor isn't responding correctly
The fridge defrost sensor wire is loose or broken
The humidity sensor in the fresh zone isn't working
The condenser fan motor isn't working
The freezer temperature sensor isn't responding correctly
The room temperature sensor isn't working
The cocktail ice maker temperature sensor isn't responding
The freezer defrost heater isn't working properly