Samsung Refrigerators2024–present

Error Code 116C

The Ice Bites maker has failed multiple times

Moderate

Address soon - your appliance may not work properly

Also displayed as: 116C

What This Means

Water supply to Ice Bites maker blocked; Ice Bites maker motor malfunction; Ice Bites maker sensor defective; Water valve stuck or defective; Frozen water in Ice Bites maker; Ice Bites maker mechanical jam

What actually causes this:

The Ice Bites motor is stuck or water isn't getting to it

First Thing to Check

Check if water is flowing to the Ice Bites maker

Parts Involved

Ice Bites Maker AssemblyIce Bites MotorWater ValveSensorConnector

How to Fix

  1. 1

    1. Turn off power and wait 5 minutes

  2. 2

    2. Turn power back on and enter Test Mode

  3. 3

    3. Run Ice Maker Test Switch for 1.5+ seconds

  4. 4

    4. Check if Ice Bites motor rotates

  5. 5

    5. Measure motor voltage at CN90 pins 7 and 9

  6. 6

    6. Normal: 5V for rotation, 0V for standby

  7. 7

    7. Check water supply after test

  8. 8

    8. If motor won't run, verify motor connector

This Error Applies To

Samsung RF2 Series Refrigerators (2024) (2024–present)

Service manual exact match: RF29DService manual exact match: RF23DService manual exact match: RF29DB9900Service manual exact match: RF23DB9900Service manual exact match: RF29DB9750Service manual exact match: RF23DB9750Service manual exact match: RF29DB9700Service manual exact match: RF23DB9700+2 more

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