Samsung Refrigerators2024–present

Error Code 121C

The proximity sensor isn't detecting movement

Moderate

Address soon - your appliance may not work properly

Also displayed as: 121C

What This Means

TOF sensor lens dirty or obstructed; TOF sensor module malfunction; Defective TOF sensor; Main PBA sensor input failure

What actually causes this:

The sensor lens is dirty or the sensor is broken

First Thing to Check

Clean the sensor lens gently with a soft cloth

Parts Involved

TOF Sensor ModuleSensor Lens

How to Fix

  1. 1

    1. Clean TOF sensor lens with soft, dry cloth

  2. 2

    2. Remove any dirt, ice, or condensation

  3. 3

    3. Check sensor mounting position

  4. 4

    4. Verify sensor has clear line of sight

  5. 5

    5. If error persists after cleaning, replace TOF sensor module

This Error Applies To

Samsung RF2 Series Refrigerators (2024) (2024–present)

Service manual exact match: RF29DService manual exact match: RF23DService manual exact match: RF29DB9900Service manual exact match: RF23DB9900Service manual exact match: RF29DB9750Service manual exact match: RF23DB9750Service manual exact match: RF29DB9700Service manual exact match: RF23DB9700+2 more

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