Samsung Refrigerators2024–present

Error Code 35C

The ice pipe heater isn't warming to prevent water freezing

Moderate

Address soon - your appliance may not work properly

Also displayed as: 35C

What This Means

Ice pipe heater housing separated; Heater connector contact error; Heater wire disconnection; Heater short-circuit; Defective ice pipe heater element; Main PBA relay failure

What actually causes this:

The ice pipe heater burned out or disconnected

First Thing to Check

Check if water is getting to the ice maker

Parts Involved

Cubed Ice Pipe HeaterHeater ConnectorMain PBA

How to Fix

  1. 1

    1. Measure voltage between Main PBA CN20 pins 19 and 23 while ice maker operates

  2. 2

    2. Normal resistance: approximately 62 ohms

  3. 3

    3. If 0 ohms: heater is short-circuited

  4. 4

    4. If infinity ohms: heater is open-circuited

  5. 5

    5. Check connector at CN20 for loose pins

  6. 6

    6. Inspect wiring for damage or separation

  7. 7

    7. Check Main PBA relay operation

This Error Applies To

Samsung RF2 Series Refrigerators (2024) (2024–present)

Service manual exact match: RF29DService manual exact match: RF23DService manual exact match: RF29DB9900Service manual exact match: RF23DB9900Service manual exact match: RF29DB9750Service manual exact match: RF23DB9750Service manual exact match: RF29DB9700Service manual exact match: RF23DB9700+2 more

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