Samsung Refrigerators2023–present

Error Code 25E

Cool Select Room failed to complete defrost cycle

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 25E

What This Means

CV defrost heater connector contact error; Heater open circuit; Thermal fuse (110°C) blown; Bimetal (BT-121-M) not resetting

What actually causes this:

The defrost heater for the Cool Select Room evaporator did not terminate defrost — usually a blown thermal fuse or open heater element.

First Thing to Check

Run a forced defrost and check if the Cool Select Room is warming — if still fully cold after 15 minutes, the heater circuit is likely open.

Parts Involved

CV-Evap defrost heater (AC120V 121W Sheath Heater)Thermal fuse (110°C)Bimetal thermostat BT-121-MMain PCB CN70_1 pin 1

How to Fix

  1. 1

    Separate Main PCB CN70 and CN70_1 wires

  2. 2

    Measure resistance between CN70 pin 1 and CN70_1 pin 1: 0 Ohm = shorted heater; ∞ Ohm = open wire or fuse

  3. 3

    Check thermal fuse and bimetal continuity

  4. 4

    Check CV defrost sensor voltage at CN30 pins 8–10

This Error Applies To

Samsung RF23 Series Refrigerators (2023) (2023–present)

Service manual exact match: RF23K*Service manual exact match: RF23J*Service manual exact match: RF23J*/RF23K

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