How do I fix error code 23 on a Samsung refrigerators?

1. undefined: Check voltage between Main PCB CN40-13 and CN40-15 should be 7V~12V 2. undefined: Verify connector is fully inserted 3. undefined: Check for motor rotation signal at CN40-11

Samsung Refrigerators2021–present

Error Code 23

Q: What does error code 23 mean on a Samsung refrigerators?

Compressor fan not running Loose connector at CN40-13 and CN40-15; Defective fan motor; Bad motor winding

Compressor fan not running

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: Error 23

What This Means

Loose connector at CN40-13 and CN40-15; Defective fan motor; Bad motor winding

What actually causes this:

Fan motor failure or connector issue

First Thing to Check

Verify compressor fan spins freely by hand

Parts Involved

BLDC Fan Motor (C-FAN)Main PCB CN40

How to Fix

1
Check voltage between Main PCB CN40-13 and CN40-15 should be 7V~12V
2
Verify connector is fully inserted
3
Check for motor rotation signal at CN40-11

This Error Applies To

Samsung RF262BEAES Series Refrigerators (2021) (2021–present)

Service manual exact match: RF262BEAESGService manual exact match: RF262BEAESR

Related Error Codes

Compressor drawing too much current

Compressor motor not turning

Input voltage too low

Input voltage too high

Refrigerator defrost heater not working

Display panel not communicating with main board

Refrigerator is too warm

Freezer temperature sensor not responding

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