Samsung Refrigerators2021–present

Error Code 4

Freezer defrost cycle sensor not responding

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: Error 4

What This Means

Loose connector at CN20-6 and CN20-8; Defective freezer defrost thermistor; Bad PCB connection

What actually causes this:

Sensor wire disconnected or sensor damaged

First Thing to Check

Verify defrost heater connector is properly seated

Parts Involved

Thermistor (F-DEF) 502ATMain PCB CN20

How to Fix

  1. 1

    Check voltage between Main PCB CN20-6 and CN20-8 should be 4.5V~1.0V

  2. 2

    Verify connector is fully inserted

  3. 3

    Measure sensor resistance at defrost temperature

This Error Applies To

Samsung RF262BEAES Series Refrigerators (2021) (2021–present)

Service manual exact match: RF262BEAESGService manual exact match: RF262BEAESR

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