Samsung Refrigerators2013–present

Error Code 23E

Condenser fan at the back of the unit stopped or lost its signal

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 23E

What This Means

Condenser fan motor failed; Motor wire separated or connector loose; Feedback signal contact error

What actually causes this:

Motor failed from dust accumulation, debris lodged in blades, or wire came loose during machine compartment service.

First Thing to Check

Unplug the unit, remove the rear machine compartment cover, and visually inspect the condenser fan for debris or a disconnected motor wire.

Parts Involved

Condenser BLDC fan motorMain PCBCN75 connectorCN74 connector

How to Fix

  1. 1

    Check voltage of MAIN PCB CN75 pin 1 to pin 2 — should be 7V to 12V

  2. 2

    Verify pulse signal at CN74 pin 9 (C-Fan)

  3. 3

    Turn on Forced Operation to verify fan response

This Error Applies To

Samsung RF32FM Series Refrigerators (2013) (2013–present)

Service manual exact match: RF32FM**Service manual exact match: RF32FMQDBSR/AA

Need more help with your Samsung refrigerators?