Samsung Refrigerators2013–present

Error Code 24E

Cool Select Room fan motor has stopped or lost its feedback signal

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 24E

What This Means

Cool Select Room fan motor failed; Motor wire disconnected; Feedback signal line contact error

What actually causes this:

Fan motor failed or connector loosened in the Cool Select Room evaporator area.

First Thing to Check

Open the Cool Select Room, remove the evaporator cover, and inspect the fan motor connector.

Parts Involved

Cool Select Room BLDC fan motorMain PCBCN75 connectorCN74 connector

How to Fix

  1. 1

    Check voltage of MAIN PCB CN75 pin 1 to pin 6 — should be 7V to 12V

  2. 2

    Verify pulse signal at CN74 pin 11 (CZ Freezer fan)

  3. 3

    Run Forced Operation to verify fan response

This Error Applies To

Samsung RF32FM Series Refrigerators (2013) (2013–present)

Service manual exact match: RF32FM**Service manual exact match: RF32FMQDBSR/AA

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