Samsung Refrigerators

Error Code 23E

Condenser fan motor or tachometer feedback signal failure

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 23 E

What This Means

Bad feed-back signaling wire; Contact problem at motor wire terminals; Defective fan motor

What actually causes this:

Fan motor winding open, FG signal wire damaged, or debris blockage around motor

First Thing to Check

Verify voltage at CN75 #1 and #2 is 7-12V DC

Parts Involved

Condenser Fan MotorConnector CN75

How to Fix

  1. 1

    Check voltage between MAIN PCB CN75 #1 (GRAY) and #2 (SKY BLUE) should be 7V-12V

  2. 2

    Verify FG signal from fan motor is present on CN75 #8

  3. 3

    Check for debris or mechanical restriction around motor

This Error Applies To

Samsung RH25H5613S Series Refrigerators

Service manual exact match: RH25H5611BC/AAService manual exact match: RH25H5611WW/AAService manual exact match: RS25HService manual exact match: RH25H5613SL/EYService manual exact match: RH25H

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