Error Code 24E
Freezer defrost heater stuck on or wire short circuit
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 24 E
What This Means
Connector slipped out or open contact; Wire cut or short-circuited; Defective heater element; Continuous heating for 80+ minutes without stopping
What actually causes this:
Shorted heater element, stuck heater relay, or defrost sensor failure preventing cutoff
First Thing to Check
Check heater resistance between CN70 Brown and Black after unplugging unit
Parts Involved
How to Fix
- 1
Separate MAIN PCB CN70 wire and check resistance between CN70 Brown and Black wires
- 2
If resistance is 0 ohm, heater is shorted
- 3
If resistance is infinite, wire or thermal fuse is open
- 4
Check defrost sensor temperature is below -5°C before defrost and above 10°C after
This Error Applies To
Samsung RH25H5613S Series Refrigerators
Related Error Codes
Freezer temperature sensor communication failure
Refrigerator temperature sensor communication failure
Ice maker temperature sensor communication failure
Condenser fan motor or tachometer feedback signal failure
Freezer defrost sensor temperature reading failure
Humidity sensor output voltage failure
Refrigerator defrost sensor temperature reading failure
Ambient room temperature sensor failure