Samsung Refrigerators

Error Code 13

House electrical supply voltage too low

Moderate

Address soon - your appliance may not work properly

Also displayed as: 85

What This Means

AC input voltage below 53V (110-127V line) or 106V (220-240V line); Loose electrical connection; Undersized power supply wiring; Utility company voltage drop; Bad wall outlet; Extension cord with excessive voltage drop

What actually causes this:

Household power is dropping below safe level

First Thing to Check

Check if other appliances seem to run slowly or dimly

Parts Involved

AC Power SupplyElectrical WiringPower Cord

How to Fix

  1. 1

    Measure AC input voltage at wall outlet

  2. 2

    Verify voltage is above minimum: 53V for 110-127V systems or 106V for 220-240V systems

  3. 3

    Check electrical connections for corrosion or looseness

  4. 4

    Ensure refrigerator is on dedicated circuit

  5. 5

    Measure voltage at refrigerator power entry point

This Error Applies To

Samsung RR39M73 Series Refrigerators

Service manual exact match: RR39M71Service manual exact match: RZ32M7Service manual exact match: RR39M70Service manual exact match: RZ32RService manual exact match: RR39M72Service manual exact match: RZ32T7Service manual exact match: RR39M73Service manual exact match: RR39T7+1 more

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