Prax
Sign InGet Started
Samsung Refrigerators2014–present

Error Code 25E

Refrigerator defrost heating system malfunction

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 25 E

What This Means

Connector Slipped-Out or Open-Contact; Wire Cut or Short-Circuited; Defective Thermistor; Heater keeps heating beyond 80 minute limit

What actually causes this:

The fridge defrost heater circuit failed or is stuck in the on position.

First Thing to Check

Check the defrost heater for continuity across both wire terminals.

Parts Involved

Defrost Heater (REF) AC 120V / 140WRefrigerator Defrost SensorMAIN PCB CN70

How to Fix

  1. 1

    Separate MAIN PCB CN70 wire from PCB

  2. 2

    Read resistance between CN70 White and Black connectors

  3. 3

    If 0 Ohm: heater is shorted

  4. 4

    If infinite Ohm: wire or thermal fuse is open

  5. 5

    Check defrost sensor voltage during cycle

This Error Applies To

Samsung RS25H51 Series Refrigerators (2014) (2014–present)

Service manual exact match: RS25H5121BC/AAService manual exact match: RS25H5111WW/AAService manual exact match: RS25H5111SR/AAService manual exact match: RS25H5121SRService manual exact match: RS25H5111BCService manual exact match: RS25H5121WWService manual exact match: RS25H5113SLService manual exact match: RS25H5111SR+2 more

Related Error Codes

8E

Ice maker temperature sensor malfunction

72E

Refrigerator compartment warming up abnormally

6E

Room temperature sensor malfunction

26E

Ice maker position sensor out of sync

81E

Compressor motor won't start

24E

Freezer defrost heating system malfunction

71E

Freezer compartment warming up abnormally

83E

Compressor drawing excessive electrical current

Need more help with your Samsung refrigerators?