Samsung Refrigerators2017–present

Error Code R5

Condenser fan motor is not operating or feedback signal lost

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: R5 (R-ROOM STEP 5 LED blinking)

What This Means

Defective BLDC condenser fan motor; Contact problem at MAIN PCB CN75 terminals #5 and #6 or CN30 #1; Contact problem at condenser fan motor connector; Defective motor wire harness

What actually causes this:

Failed condenser fan motor or wiring/connector fault at CN75; dust blockage in machine compartment

First Thing to Check

Measure DC voltage between MAIN PCB GND and CN75 #5

Parts Involved

C-FAN BLDC Motor (ARCS2088RB, 1230±5% RPM, DC 12V, 1.15W)Main PCBCN75 Connector (pins 5, 6)CN30 Connector (pin 1)

How to Fix

  1. 1

    Run Self-Diagnosis to confirm C-FAN error (R5)

  2. 2

    Verify compressor is off

  3. 3

    Measure DC voltage between MAIN PCB GND and CN75 #5 (should read DC 7~12V when commanded on)

  4. 4

    Check if voltage alternates between DC 7~12V (CN75 #5) and less than DC 2V (CN30 #1)

  5. 5

    Run Forced Operation

  6. 6

    If fan operates in forced operation, replace MAIN PCB

  7. 7

    If fan does not operate in forced operation, replace motor or check connector/wiring at CN75 #5, #6 and CN30 #1

This Error Applies To

Samsung RT21M6215 Series Refrigerators (2017) (2017–present)

Service manual exact match: RT18M6213**Service manual exact match: RT18M6***Service manual exact match: RT21M6211**Service manual exact match: RT18M6114**Service manual exact match: RT18M6215**Service manual exact match: RT21M6215**Service manual exact match: RT18M6211**Service manual exact match: RT21M6***

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