How do I fix error code 3E on a Samsung washers?

1. undefined: 1. Check motor connector terminal connections and contacts 2. undefined: 2. Plug out connector and read resistances at any two of three terminals on Motor: should be 19.3Ω at 25°C 3. undefined: 3. Check motor hall sensor on main PCB (between pins 2-4, 3-4 of four pins): resistance approx 2-4 MΩ 4. undefined: 4. Check voltage when power is on 5. undefined: 5. If hall sensor terminal is faulty, replace hall sensor 6. undefined: 6. Check whether stator of motor cover is damaged 7. undefined: 7. Check for coil disconnections due to foreign material 8. undefined: 8. If PBA control circuit is faulty, replace PBA

Samsung Washers2012–present

Error Code 3E

Q: What does error code 3E mean on a Samsung washers?

The washer's motor isn't working Motor spin net not engaged; Motor internal coil damaged (short-circuited or cut); Hall sensor terminal not connected; Foreign material (e.g. a screw) entered the motor; Overloading due to too much laundry

The washer's motor isn't working

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 3E

What This Means

Motor spin net not engaged; Motor internal coil damaged (short-circuited or cut); Hall sensor terminal not connected; Foreign material (e.g. a screw) entered the motor; Overloading due to too much laundry

What actually causes this:

The motor is jammed by foreign material or a wire came loose

First Thing to Check

Unplug the washer, wait 60 seconds, and try again. Check if the drum spins freely by hand

Parts Involved

DD MotorHall SensorMain PBA

How to Fix

1
1. Check motor connector terminal connections and contacts
2
2. Plug out connector and read resistances at any two of three terminals on Motor: should be 19.3Ω at 25°C
3
3. Check motor hall sensor on main PCB (between pins 2-4, 3-4 of four pins): resistance approx 2-4 MΩ
4
4. Check voltage when power is on
5
5. If hall sensor terminal is faulty, replace hall sensor
6
6. Check whether stator of motor cover is damaged
7
7. Check for coil disconnections due to foreign material
8
8. If PBA control circuit is faulty, replace PBA

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung WA456DRHDS Series Washers (2012) (2012–present)

Service manual exact match: WA456DRHDSU/AAService manual exact match: WA456DRHDWR/AAService manual exact match: WA422PRHDWR/AAService manual exact match: WA400PJHDWR/AA