Error Code AE
The control boards inside the washer can't communicate
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE
What This Means
Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on sub PBA C/Panel; Sub PBA short-circuited because of moisture; Main PBA communication circuit faulty
What actually causes this:
A wire came loose between the control boards, or moisture got inside
First Thing to Check
Unplug the washer for 60 seconds and plug it back in
Parts Involved
How to Fix
- 1
1. Check wire connections and terminal contacts between sub and main PBAs
- 2
2. Check for disconnected wires
- 3
3. Remove sub PBA C/Panel and check for faulty soldering
- 4
4. Check whether sub PBA is short-circuited because of moisture
- 5
5. If main PBA communication circuit is faulty, replace it
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA456DRHDS Series Washers (2012) (2012–present)
Related Error Codes
The washer can't detect the water level properly
The washer's motor isn't working
The washer isn't filling with water
The washer can't drain the water out
A button on the washer control panel appears stuck
The washer lid detected an opening while trying to start
The washer door won't unlock after the cycle finishes
The washer lid won't lock