Error Code 5E
The washer cannot pump the water out
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5E
What This Means
Drain pump motor impeller damaged internally; Wrong voltage supplied (220V to 110V parts); Drain pump part fault; Freezing in the winter season; Drain hose clogged; Foreign material in drain pump assembly — rubber bands, bills, cotton, hair pins, coins; Drain pump terminal not connected; Poor physical connection of wire connectors
What actually causes this:
Something like a coin, hair pin, or small clothing item is blocking the drain pump
First Thing to Check
Check the drain hose behind the washer for kinks — also check the drain filter if your model has one accessible from the front
Parts Involved
How to Fix
- 1
1. Check whether the drain pump revolutions are restrained by foreign material — remove as directed
- 2
2. Check the drain pump resistance — resistance: 13.5 to 16.5 ohms
- 3
3. Check the wire connections and terminal contacts on Main PCB and Drain Pump ASSY
- 4
4. Check the method to remove freezing in the winter season and remove as directed
- 5
5. If the connector or wire may have poor physical connection, check the drain pump resistance
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA456DRHDW Series Washers (2012) (2012–present)
Related Error Codes
The washer cannot detect how much water is in the tub
The washer's motor cannot spin or is detecting a problem
The washer is not getting enough water to fill
The washer's control boards cannot communicate with each other
A button on the control panel appears to be stuck
The washer does not detect the door as properly closed
The washer cannot unlock the door after a cycle
The washer cannot lock the door to start a cycle