Error Code AE
The washer's control boards cannot communicate with each other
Moderate
Address soon - your appliance may not work properly
Also displayed as: AE
What This Means
Signals between sub and main PBAs not sensed; Incorrect wire connections between sub and main PBAs; Loose connector connections; Sub PBA short-circuited due to moisture; Main PBA communication circuit faulty; Faulty soldering on sub PBA
What actually causes this:
A wire connection came loose between the control boards, or moisture got into the electronics
First Thing to Check
Unplug the washer, wait 60 seconds, and plug it back in — this can reset a temporary communication glitch
Parts Involved
How to Fix
- 1
1. Check for disconnected wires between sub and main PBAs
- 2
2. Check whether the sub PBA is short-circuited because of moisture
- 3
3. Check the connector connections between the sub and main PBAs carefully — check for incorrect or loose connections
- 4
4. Remove the sub PBA control panel and check for any faulty soldering
- 5
5. If the main PBA communication circuit is faulty, replace it
This Error Applies To
Samsung WA456DRHDW Series Washers (2012) (2012–present)
Related Error Codes
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The washer's motor cannot spin or is detecting a problem
The washer is not getting enough water to fill
The washer cannot pump the water out
A button on the control panel appears to be stuck
The washer does not detect the door as properly closed
The washer cannot unlock the door after a cycle
The washer cannot lock the door to start a cycle