How do I fix error code 3E on a Samsung washers?

1. undefined: 1. Check motor connector terminal connections 2. undefined: 2. Read motor winding resistance at any two of three terminals: should be 19.3Ω at 25°C 3. undefined: 3. Check motor hall sensor resistance on main PCB (pins 2-4, 3-4): approx 2-4 MΩ 4. undefined: 4. Check voltage when power is on 5. undefined: 5. Check stator of motor cover for damage 6. undefined: 6. Check for foreign material and coil disconnections 7. undefined: 7. If PBA control circuit is faulty, replace PBA

Samsung Washers2024–present

Error Code 3E

Q: What does error code 3E mean on a Samsung washers?

The washer's motor isn't working Motor spin net not engaged; Motor internal coil damaged (short-circuited or cut); Hall sensor terminal not connected; Foreign material entered motor; Motor overloaded (too much laundry); Motor hall sensor terminal not connected; PBA fault or weak driving signal; Unstable relay operation; Erroneous motor hall sensor signals; IPM terminal of main PBA not connected; DD motor cover out of place; PCB housing terminal not connected; DD motor fault

The washer's motor isn't working

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 3E

What This Means

Motor spin net not engaged; Motor internal coil damaged (short-circuited or cut); Hall sensor terminal not connected; Foreign material entered motor; Motor overloaded (too much laundry); Motor hall sensor terminal not connected; PBA fault or weak driving signal; Unstable relay operation; Erroneous motor hall sensor signals; IPM terminal of main PBA not connected; DD motor cover out of place; PCB housing terminal not connected; DD motor fault

What actually causes this:

The motor is jammed, a wire came loose, or the drum is overloaded

First Thing to Check

Try removing some laundry — the drum may be overloaded. Then restart.

Parts Involved

DD MotorHall SensorMain PBA

How to Fix

1
1. Check motor connector terminal connections
2
2. Read motor winding resistance at any two of three terminals: should be 19.3Ω at 25°C
3
3. Check motor hall sensor resistance on main PCB (pins 2-4, 3-4): approx 2-4 MΩ
4
4. Check voltage when power is on
5
5. Check stator of motor cover for damage
6
6. Check for foreign material and coil disconnections
7
7. If PBA control circuit is faulty, replace PBA