Error Code HE
The washer's heating element has a problem
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HE / HE1
What This Means
Washing heater short-circuited or wire disconnected; Heater contact error or temperature sensor fault; Water level sensor operates without water (frozen) causing overheating to 100-150°C; Heater engagement fault (out of place); PBA relay malfunction
What actually causes this:
The heater element or its wiring has failed, or water isn't reaching the heater
First Thing to Check
Unplug the washer immediately and let it cool down
Parts Involved
How to Fix
- 1
1. Check heater wire connections
- 2
2. Check temperature sensor
- 3
3. Check if water level sensor operates without water due to freezing
- 4
4. Check heater engagement in bracket
This Error Applies To
Samsung WA45H7000AW Series Washers (2024) (2024–present)
Related Error Codes
The display module can't communicate with the main board
The motor controller can't communicate with the main board
The water temperature sensor isn't working right
The laundry load is uneven
There are too many soap suds
An internal sensor board has stopped working
The washer's main computer chip has failed
The washer is getting too much power