Error Code 5C
The washer cannot pump the water out
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5C
What This Means
Drain pump is defective; Water is frozen in the drain system; Foreign substances inside the drain pump; Main PCB is defective; Drain hose is clogged or kinked; Incorrect wire connections or broken wires
What actually causes this:
Something like a coin or small item is stuck in the drain pump, or the drain hose is kinked
First Thing to Check
Check the drain hose behind the washer for kinks and make sure it is not frozen
Parts Involved
How to Fix
- 1
1. Check if there are foreign substances inside the drain pump
- 2
2. Check the drain pump resistance — should be 13.05 to 16.45 ohms
- 3
3. Check the natural drain in the same manner
- 4
4. Check if there are any incorrect connections or broken wires
- 5
5. If the machine malfunctions intermittently when wash tub water temperature is high, replace the pump
- 6
6. Check if drain occurs due to freezing in the winter season
- 7
7. Check for clogs in the drain hose
This Error Applies To
Samsung WA45T3200AW Series Washers (2024) (2024–present)
Related Error Codes
A temperature sensor is giving abnormal readings
The laundry load is unbalanced so the washer cannot spin
The vibration sensor board is not working
The vibration sensor board is not working
The vibration sensor board is not working
The water level sensor cannot detect the water level
The washer's motor is not spinning properly
The washer is not getting water