Samsung Washers2024–present

Error Code 5C

The washer cannot pump the water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain pump is defective; Water is frozen in the drain system; Foreign substances inside the drain pump; Main PCB is defective; Drain hose is clogged or kinked; Incorrect wire connections or broken wires

What actually causes this:

Something like a coin or small item is stuck in the drain pump, or the drain hose is kinked

First Thing to Check

Check the drain hose behind the washer for kinks and make sure it is not frozen

Parts Involved

Drain PumpDrain HoseMain PBA

How to Fix

  1. 1

    1. Check if there are foreign substances inside the drain pump

  2. 2

    2. Check the drain pump resistance — should be 13.05 to 16.45 ohms

  3. 3

    3. Check the natural drain in the same manner

  4. 4

    4. Check if there are any incorrect connections or broken wires

  5. 5

    5. If the machine malfunctions intermittently when wash tub water temperature is high, replace the pump

  6. 6

    6. Check if drain occurs due to freezing in the winter season

  7. 7

    7. Check for clogs in the drain hose

This Error Applies To

Samsung WA45T3200AW Series Washers (2024) (2024–present)

Service manual exact match: WA45T3200AW/A4

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