How do I fix error code 9C2 on a Samsung washers?

1. undefined: 1. Check if the power cord is plugged in securely 2. undefined: 2. Check if the circuit breaker is turned on 3. undefined: 3. Measure voltage at the outlet — should be 120 VAC 4. undefined: 4. Check the operating voltage at the internal power terminals during Wash or Spin cycles 5. undefined: 5. Check if an extension cord is used — a 1m extension cord can produce a momentary voltage drop up to 10 VAC 6. undefined: 6. If Main PBA defect suspected, replace Main PBA

Samsung Washers2024–present

Error Code 9C2

Q: What does error code 9C2 mean on a Samsung washers?

The power supply voltage is too low Under voltage supplied from the AC outlet; Power cord not plugged in securely; Circuit breaker tripped; Extension cord causing voltage drop; Main PBA fault

The power supply voltage is too low

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 9C2

What This Means

Under voltage supplied from the AC outlet; Power cord not plugged in securely; Circuit breaker tripped; Extension cord causing voltage drop; Main PBA fault

What actually causes this:

The washer is plugged into an extension cord that's dropping the voltage, or the circuit breaker is weak

First Thing to Check

Make sure the washer is plugged directly into a wall outlet and the circuit breaker is fully on

Parts Involved

Power CordMain PBA

How to Fix

1
1. Check if the power cord is plugged in securely
2
2. Check if the circuit breaker is turned on
3
3. Measure voltage at the outlet — should be 120 VAC
4
4. Check the operating voltage at the internal power terminals during Wash or Spin cycles
5
5. Check if an extension cord is used — a 1m extension cord can produce a momentary voltage drop up to 10 VAC
6
6. If Main PBA defect suspected, replace Main PBA