How do I fix error code Ub on a Samsung washers?

1. undefined: 1. Check if laundry contents are causing the unbalanced condition 2. undefined: 2. Educate the consumer to press pause, re-balance the load or remove a few items, and press start to continue 3. undefined: 3. For items that absorb a lot of water (such as towels), evenly distribute the volume to help balance the load 4. undefined: 4. Make sure the washing machine is on a flat, stable surface 5. undefined: 5. Redistribute the load — if only one item needs washing, add towels to balance

Samsung Washers2024–present

Error Code Ub

Q: What does error code Ub mean on a Samsung washers?

The laundry load is unbalanced so the washer cannot spin Laundry not spread out evenly in the drum; Washing machine not on a flat, stable surface; Single heavy item such as a bathrobe or pair of jeans; Motor hall sensor fault; Laundry contents absorbing too much water (such as towels)

The laundry load is unbalanced so the washer cannot spin

Moderate

Address soon - your appliance may not work properly

Also displayed as: Ub

What This Means

Laundry not spread out evenly in the drum; Washing machine not on a flat, stable surface; Single heavy item such as a bathrobe or pair of jeans; Motor hall sensor fault; Laundry contents absorbing too much water (such as towels)

What actually causes this:

The clothes bunched up on one side of the drum, making it wobble too much to spin safely

First Thing to Check

Open the lid, spread the clothes out evenly around the drum, and restart the spin cycle

Parts Involved

Motor Hall Sensor

How to Fix

1
1. Check if laundry contents are causing the unbalanced condition
2
2. Educate the consumer to press pause, re-balance the load or remove a few items, and press start to continue
3
3. For items that absorb a lot of water (such as towels), evenly distribute the volume to help balance the load
4
4. Make sure the washing machine is on a flat, stable surface
5
5. Redistribute the load — if only one item needs washing, add towels to balance