Error Code Ub
The laundry inside is bunched up on one side, so the washer cannot spin safely.
Moderate
Address soon - your appliance may not work properly
Also displayed as: Ub
What This Means
Laundry unevenly distributed in drum; Single heavy item (bathrobe, jeans) causing imbalance; Washer not on a flat, stable surface; Washer not level
What actually causes this:
A heavy item like a towel or comforter shifted to one side of the drum during the wash.
First Thing to Check
Pause the cycle, open the lid, and spread the clothes out evenly around the drum.
How to Fix
- 1
1. Check the laundry type and load distribution
- 2
2. Make sure the washer is on a flat, stable surface
- 3
3. Check if the unit is level
- 4
4. Pause the washer, open the lid, and redistribute the laundry evenly
- 5
5. Check for items that absorb a lot of water even if their volume is small
This Error Applies To
Samsung WA46CG3505 Series Washers (2024) (2024–present)
Related Error Codes
The vibration sensor that helps keep the washer balanced is not working.
The vibration sensor board is not communicating properly.
The vibration sensor board has a hardware fault.
The washing machine motor is not spinning or responding properly.
The cold water hose is hooked up to the hot water faucet.
The washer is getting too much voltage from the electrical outlet.
The washer is not getting enough voltage from the electrical outlet.
The washer's main control board and motor controller cannot talk to each other.