Error Code UE
The laundry load is off-balance and the washer cannot spin
Moderate
Address soon - your appliance may not work properly
Also displayed as: UE
What This Means
Caused by the laundry contents — heavy or bulky items creating imbalance; Motor hall sensor fault; Too few items in the load
What actually causes this:
A heavy item like a blanket or towel bunched up on one side of the drum
First Thing to Check
Open the lid and spread the clothes out more evenly around the drum
Parts Involved
How to Fix
- 1
1. Check the type of laundry — it may cause an unbalanced situation
- 2
2. Educate the consumer to pause the wash cycle, reposition the load or remove a few items, and press start to continue and complete the cycle
- 3
3. Check for motor hall sensor fault if error persists with balanced loads
This Error Applies To
Samsung WA48H7400A Series Washers (2014) (2014–present)
Related Error Codes
The washer cannot drain the water out
The hot and cold water hoses are connected to the wrong faucets
The washer lid is stuck and will not unlock
The washer is not getting enough water
Water is leaking from the washer during a cycle
The water level sensor is not reading correctly
The washer detected too much water and is trying to drain
The washer lid is not closing or latching properly