Error Code dE1
The washer lid is stuck and will not unlock
Moderate
Address soon - your appliance may not work properly
Also displayed as: dE1
What This Means
Door-Lock switch fault; Reed switch fault; Main PCB fault
What actually causes this:
The electronic door lock mechanism got jammed or the lock motor failed
First Thing to Check
Try unplugging the washer for 5 minutes, then plugging it back in — sometimes the lock resets itself
Parts Involved
How to Fix
- 1
1. Check the resistance for the Reed SW (Checking Part: White-Green Wire). Resistance: Approx 0.2 Ohm between terminals of Reed SW
- 2
2. Check the resistance for the Door-Lock SW Motor (Checking Part: Black-Brown Wire). Resistance: 33 to 46 Ohm between terminals of Door-Lock SW
- 3
3. In state of Door Unlock, check Reed SW resistance and Door Lock/Unlock Contact resistance
- 4
4. In state of Door Lock, check Door Lock Contact resistance and Door Unlock Contact resistance
- 5
5. Check Door Lock/Unlock Contact resistance (Checking Part: Lock White-Blue Wire, Unlock Red Wire). Lock Resistance: Approx 0.2 Ohm. Check the Door Lock/Unlock state
- 6
6. If resistance is satisfied with spec, replace the PBA
This Error Applies To
Samsung WA48H7400A Series Washers (2014) (2014–present)
Related Error Codes
The washer cannot drain the water out
The hot and cold water hoses are connected to the wrong faucets
The washer is not getting enough water
Water is leaking from the washer during a cycle
The water level sensor is not reading correctly
The washer detected too much water and is trying to drain
The laundry load is off-balance and the washer cannot spin
The washer lid is not closing or latching properly