Samsung Washers2024–present

Error Code 1C

The water level sensor cannot detect the water level properly.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 1C

What This Means

Hose damaged (punctured); Hose clogged with foreign material; Hose folded; Too much lubricant on air hose; Hose disengaged; Faulty internal soldering; Sensor terminal disengaged; Main PBA fault

What actually causes this:

Most often a kinked or disconnected rubber hose running from the tub to the sensor.

First Thing to Check

Unplug the washer, wait 30 seconds, then plug it back in and try again.

Parts Involved

Water Level SensorAir HoseMain PBA

How to Fix

  1. 1

    1. Check water level sensor and connector are connected

  2. 2

    2. Check frequency: approx 26.4 KHz without water (Min 25.9 KHz)

  3. 3

    3. Check terminal connections (Blue wire, Orange wire)

  4. 4

    4. Check part code — incorrect part causes abnormal operation

  5. 5

    5. If sensor defective, replace it

  6. 6

    6. If all above OK, replace PBA

This Error Applies To

Samsung WA50B5100A Series Washers (2024) (2024–present)

Service manual exact match: WA50B5100AV/UWService manual exact match: WA50B5100AW/UWService manual exact match: WA50B5100AVService manual exact match: WA50B5100AWService manual exact match: WA49B5105AVService manual exact match: WA49B5105AWService manual exact match: WA49B5105AV/WService manual exact match: WA49B5105AW/W

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