Error Code 9C1
The washer is getting too much voltage from the power outlet.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Over voltage at power supply; Plug receptacle used; Main PBA fault
What actually causes this:
Often caused by using a power strip or extension cord instead of plugging directly into the wall outlet.
First Thing to Check
Make sure the washer is plugged directly into a wall outlet, not a power strip or extension cord.
Parts Involved
How to Fix
- 1
1. Check operating voltage
- 2
2. Connect tester to internal power terminals during Boil/Dry
- 3
3. Check if plug receptacle used — 1m wire drops up to 10V
This Error Applies To
Samsung WA50B5100A Series Washers (2024) (2024–present)
Related Error Codes
The dryer heating element has a wiring or component failure.
The washer's main computer chip has stopped working.
The washer's main computer chip has stopped working.
The drain module has lost communication with the main control board.
The display module has lost communication with the main control board.
The motor speed controller has lost communication with the main control board.
A button on the control panel appears to be stuck or pressed continuously.
The washer's heating element has a problem or is overheating.