Error Code 9C2
The washer is not getting enough voltage from the power outlet.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 9C2
What This Means
Low voltage at power supply; Power cord unplugged; Extension cord
What actually causes this:
Often caused by using a long extension cord or having too many appliances on the same circuit.
First Thing to Check
Make sure the washer is plugged directly into a wall outlet and the plug is fully inserted.
Parts Involved
How to Fix
- 1
1. Check if power cord is plugged in
- 2
2. Check voltage
This Error Applies To
Samsung WA50B5100A Series Washers (2024) (2024–present)
Related Error Codes
The dryer heating element has a wiring or component failure.
The washer's main computer chip has stopped working.
The washer's main computer chip has stopped working.
The drain module has lost communication with the main control board.
The display module has lost communication with the main control board.
The motor speed controller has lost communication with the main control board.
A button on the control panel appears to be stuck or pressed continuously.
The washer's heating element has a problem or is overheating.