Error Code dC1
The door lock mechanism is not working correctly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: dC1 / dC2
What This Means
Door lock switch not inserted; Switch damaged; Wire disconnected; Electric wire leakage; Main PCB fault
What actually causes this:
The door lock switch has come loose or a wire connection has vibrated free over time.
First Thing to Check
Unplug the washer, wait one minute, plug it back in, and try again.
Parts Involved
How to Fix
- 1
1. Check motor resistance (Black-Brown): 33-46Ω
- 2
2. Check lock/unlock contact (Lock White-Red, Unlock White-Blue): 0.2Ω
- 3
3. Check Door Lock/Unlock state
This Error Applies To
Samsung WA50B5100A Series Washers (2024) (2024–present)
Related Error Codes
The dryer heating element has a wiring or component failure.
The washer's main computer chip has stopped working.
The washer's main computer chip has stopped working.
The drain module has lost communication with the main control board.
The display module has lost communication with the main control board.
The motor speed controller has lost communication with the main control board.
A button on the control panel appears to be stuck or pressed continuously.
The washer's heating element has a problem or is overheating.