Samsung Washers2024–present

Error Code HC1

The washer's heating element or its temperature sensor has failed.

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HC1

What This Means

Washing heater contact fault; Temperature sensor fault; Wire disconnection; PBA relay malfunction

What actually causes this:

A faulty temperature sensor near the heater, or a loose heater wire.

First Thing to Check

Unplug the washer, wait one minute, plug it back in, and try again.

Parts Involved

Washing HeaterWash ThermistorMain PBA

How to Fix

  1. 1

    1. Check for connection between wire and heater

  2. 2

    2. If wash heater is faulty, replace it

  3. 3

    3. If heater is not the problem, replace wash-thermistor

This Error Applies To

Samsung WA50B5100A Series Washers (2024) (2024–present)

Service manual exact match: WA50B5100AV/UWService manual exact match: WA50B5100AW/UWService manual exact match: WA50B5100AVService manual exact match: WA50B5100AWService manual exact match: WA49B5105AVService manual exact match: WA49B5105AWService manual exact match: WA49B5105AV/WService manual exact match: WA49B5105AW/W

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