Error Code AC5
The washer's display module lost communication with the main board.
Moderate
Address soon - your appliance may not work properly
Also displayed as: AC5
What This Means
Signals between the LCD Module and main PBAs are not sensed due to communication failure; Incorrect or loose connector connections between LCD Module and main PBAs; Faulty soldering on LCD Module
What actually causes this:
The display ribbon cable or connector has come loose.
First Thing to Check
Unplug the washer for 2 minutes and plug it back in to reset.
Parts Involved
How to Fix
- 1
1. Check the connector connections between the LCD Module and main PBAs carefully
- 2
2. Check for incorrect or loose connections
- 3
3. Remove the LCD Module and check for any faulty soldering
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA50K8600A Series Washers (2016) (2016–present)
Related Error Codes
The washer's temperature sensor is giving wrong readings.
The washer has detected a water leak.
A specific internal water leak has been found.
There are too many soap suds in the washer.
The washer's vibration sensor board has a problem.
The washer's vibration sensor has a data error.
The washer's vibration sensor board has failed.
The washer cannot determine the clutch position for switching between wash and spin.