Error Code HC
The washer's heating element or temperature sensor has failed.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact issue or temperature sensor fault; Water level sensor operates without water (frozen or other reason) and temperature sensor detects 100-150°C, triggering power off; Drying heater is short-circuited or has a wire disconnected; Heater engagement fault (out of place); PBA relay malfunction
What actually causes this:
The heating element's wiring has corroded or come loose, or the temperature sensor has failed.
First Thing to Check
Unplug the washer for 5 minutes and plug it back in. If the error returns immediately, the heater or sensor needs service.
Parts Involved
How to Fix
- 1
1. Check for wire disconnection between wire and heater
- 2
2. If wash heater is faulty, replace it
- 3
3. TYPE 1 — Heater fault: Check the washing heater connections and temperature sensor connector
- 4
4. TYPE 2 — Wash-thermistor fault: Check the washing temperature sensor connections
- 5
5. If the washing heater temperature sensor has a functional error, replace it
- 6
6. Check dry heater temperature sensor connections
- 7
7. If the dry heater temperature sensor has a functional check, replace it
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA50K8600A Series Washers (2016) (2016–present)
Related Error Codes
The washer's temperature sensor is giving wrong readings.
The washer has detected a water leak.
A specific internal water leak has been found.
There are too many soap suds in the washer.
The washer's vibration sensor board has a problem.
The washer's vibration sensor has a data error.
The washer's vibration sensor board has failed.
The washer cannot determine the clutch position for switching between wash and spin.