Error Code HC2
The washer's temperature sensor is giving wrong readings.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC2
What This Means
Wash thermistor fault; Temperature sensor connector disconnected; Dry temperature sensor fault
What actually causes this:
The temperature sensor (thermistor) that monitors water heat has failed or come unplugged.
First Thing to Check
Unplug the washer and plug it back in after a few minutes. If the code returns, the sensor needs professional service.
Parts Involved
How to Fix
- 1
1. Check the washing temperature sensor connections and connector
- 2
2. Check dry heater temperature sensor connections
- 3
3. If the temperature sensor has a functional error, replace it
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA50K8600A Series Washers (2016) (2016–present)
Related Error Codes
The washer has detected a water leak.
A specific internal water leak has been found.
There are too many soap suds in the washer.
The washer's vibration sensor board has a problem.
The washer's vibration sensor has a data error.
The washer's vibration sensor board has failed.
The washer cannot determine the clutch position for switching between wash and spin.
The washer's clutch position sensor is sending incorrect signals.